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Course Introduction
SOAR: Getting Past Reception (When You Have A Contact Name)
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1m 19s
In the video, we provide an overview of the content available within this specific course
Up Next in SOAR: Getting Past Reception (When You Have A Contact Name)
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The No Information Zone
We refer to where the Receptionist sits as the "NO INFORMATION ZONE" or NIZ. In this video, find out why!
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Asking For Your Contact Effectively
In this video, you will learn how to ask for your Contact with confidence and presence when speaking to a Receptionist in the No Information Zone.
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When Reception Says: "_____" doesn't ...
Ok, so you've made the call and have asked to speak to your contact only to be told by the Receptionist that they no longer work there. Instead of saying thank you and hanging up, there is a much better option. Find out what in this video!