The No Information Zone
SOAR: Getting Past Reception (When You Have A Contact Name)
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2m 55s
We refer to where the Receptionist sits as the "NO INFORMATION ZONE" or NIZ. In this video, find out why!
Up Next in SOAR: Getting Past Reception (When You Have A Contact Name)
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Asking For Your Contact Effectively
In this video, you will learn how to ask for your Contact with confidence and presence when speaking to a Receptionist in the No Information Zone.
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When Reception Says: "_____" doesn't ...
Ok, so you've made the call and have asked to speak to your contact only to be told by the Receptionist that they no longer work there. Instead of saying thank you and hanging up, there is a much better option. Find out what in this video!
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Live Dial: When your Contact Doesn't ...
The default in this situation is usually to say "ok", end the call and then conduct research for another name. That was before SOAR. This live dial example let's you know what you can do instead of ending the call when you find yourself in this situation.
