When Reception Asks: Who is Calling?
SOAR: Getting Past Reception (When You Have A Contact Name)
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3m 55s
You've asked the Receptionist to connect you to the Decision Maker and instead they ask you "Who is Calling?". You likely have an answer for this question, but is it effective? Check out this video to compare our suggested reply to yours.
Up Next in SOAR: Getting Past Reception (When You Have A Contact Name)
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When Reception Asks: What's it Regard...
Prior to connecting you, the Receptionist may dig in and ask you questions such as "what's it regarding?" or "Are they expecting your call?" We refer to these questions as CHIP questions. Check out this video to find out why!
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Our Suggested Response (Pre-COVID)
In this video, we provide you with our suggested response to these 4 potential CHIP questions: Regarding? Expecting Your Call? Sales Call? Where Are You Calling From? This video alone is worth the $97 investment.
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SOAR LIVE DIAL: Pre-COVID Response
This is an example of a real SOAR Live Dial when asked one of the 4 CHIP questions by the Receptionist. Worked like a charm!
